Part of our membership to the PR industry body – the PRCA (Public Relations Consultants Association), one mandatory is for agencies to undergo a best practice audit every two years.

Part of our membership to the PR industry body – the PRCA (Public Relations Consultants Association), one mandatory is for agencies to undergo a best practice audit every two years.

Honing in on eight key areas of our business, the highly detailed CMS (Consultancy Management Service) audit puts our business under a microscope and looks at our systems and how we perform across Leadership and Communication; Business Planning; Business Improvement; Financials; New Business; People Development; Client Satisfaction; Campaign Management and Evaluation.

With the results just in, we scored a phenomenal 96% across every category – a fantastic accolade and way ahead of the industry average. This reflects our robust and efficient structures and processes and proves that beyond our strategic and creative expertise, we're a highly professional, slick destination agency for best practice.

Back to News